Quality Improvement Specialist - Human Services

Do you want to work in a dynamic environment where no day is ever the same as the next? In this role your tasks will be diversified and you will be supporting our mission in our REM CA North LA programs

• Provide quality assurance/improvement technical assistance and subject matter expertise with local process improvement initiatives.
• Verify implementation of effective strategies for improvement designed to measure and improve outcome measures.
• Monitor quality improvement goals and track outcomes and measurements.
• Review incident data and prepare and analyze trended reports for management.
• Conduct incident report training and technical support in a region.
• Perform internal investigations of incidents and/or allegations.
• Conduct audits and support operations to prepare for licensing / certification reviews.

Qualifications:

• Bachelor’s degree or an equivalent combination of education and experience.
• Three years’ experience in quality improvement or other related social services field is required.
• Current driver's license, car registration, and auto insurance.
• Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines.
• Excellent communication and customer service skills.
• A commitment to quality in everything you do.
• This position is critical to our success and exemplifies the wonderful mission driven work we do here every day.

Why Join Us?

• Full compensation/benefits package for employees working 30+ hours/week.
• 401(k) with company match.
• Paid time off and holiday pay.
• Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
• Enjoy job security with nationwide career development and advancement opportunities.

Come join our amazing team of committed and caring professionals. Apply Today!