Quality Improvement Specialist (Residential Facility)

Rancho Cordova, CA
Full Time
Entry Level

Quality Improvement Specialist (Residential Facility)
Do you want to work in a dynamic environment where no day is ever the same as the next? In this role your tasks will be diversified and you will be supporting our mission. One of the major functions of this position will be to assure that quality review and quality indicators have a direct relationship to California MENTOR’s core values, to the standards of best practice that exist within the community, and to the documentation requirements of our funding sources. This position is responsible for the Quality Improvement (QI), Quality Assurance (QA), Utilization Review (UR), and implementation of documentation training for our adult residential facilities.

Each day, the connections you make and the compassion you bring make a difference in the lives of our participants. You’ll work alongside a dedicated team of staff and supportive supervisors, while you grow your career.

Annual Salary: $62,400 

Responsibilities:  

  • Provide quality assurance/improvement technical assistance and subject matter expertise with local process improvement initiatives.
  • Verify implementation of effective strategies for improvement designed to measure and improve outcome measures.
  • Monitor quality improvement goals and track outcomes and measurements.
  • Review incident data and prepare and analyze trended reports for management.
  • Conduct incident report training and technical support in a region.
  • Perform internal investigations of incidents and/or allegations.
  • Conduct audits and support operations to prepare for licensing / certification reviews.

Qualifications:

  • Bachelor’s degree in related field
  • Three years’ experience in quality improvement or other related social services field is required.
  • Current CA driver's license
  • Reliable vehicle with registration and insurance.
  • Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines.
  • Excellent communication and customer service skills and a commitment to quality in everything you do.
  • This position is critical to our success and exemplifies the wonderful mission driven work we do here every day.

Why Join Us?

  • Full-time position with schedule of Mon-Fri 8a-5p
  • Full compensation/benefits package plus 401(k) with company match. 
  • Generous Paid time off and holiday pay.
  • Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
  • Enjoy job security with nationwide career development and advancement opportunities.

Come join our amazing team of committed and caring professionals. Apply Today!

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