Program Service Coordinator, Monday to Friday, Full Time.

Santa Rosa, CA
Part Time
Experienced

Program Services Case Coordinator 
Do you enjoy working in a medical/rehab setting and have a flair for keeping people and processes organized? Do you want a job where you can actively make a difference in people’s lives? As Case Coordinator, you will be responsible for providing organizational assistance and program support, including admissions procedures, direct participant care, and coordination of internal and external services. 

  • Develop individual programs and assure that the program meets the participant’s needs, optimizing the participant’s potential to be integrated into the community; ensure the provision of appropriate services to designated program participants 
  • Assist designated program participants, as needed, to understand the overall goals and processes being implemented in the programs 
  • Act as a liaison for families and provide them with information and resources as requested 
  • Organize and chair program participant conferences 
  • Review the designated program participant's reports (evaluation, progress, and discharge) for consistency and coordination of goals; ensure the appropriate documentation/recordkeeping of designated program participants 
  • Responsible for development, coordination, implementation, and follow-up of discharge planning as directed 
  • Assist in internal communication to team members regarding case-specific issues 
  • Attend required meetings, including clinical team meetings and regularly scheduled supervision meetings 
  • Review monthly bills for designated program participants after receipt from accounting staff; identify any discrepancies to accounting staff 
  • Coordinate utilization with the Case Manager relative to program participant’s incentive account 
  • Organize and facilitate internal medical appointments as requested by management, overseeing timely completion of annual medical appointments 
  • Ensure the appropriate documentation (including summaries and tracking information) of designated program participants for internal medical appointments and distribute as required 
  • Direct, develop, coordinate, implement, and follow up on healthcare planning as directed by the Program Director/Manager; ensure appropriate medical follow-up for designated program participants 
  • Communicate with community resources and persons outside of the program to assure quality program participant healthcare for all assigned program participants 
  • Assist in training new staff involved with overseeing medical care as requested 

Qualifications: 

  • High School diploma or equivalent; Associate or Bachelor's Degree in Social Service-related field preferred 
  • Two years of direct or indirect support services to persons with disabilities in a medical and/or rehabilitation setting 
  • Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines 
  • Effective communication skills to manage relationships 
  • Self-motivated and collaborative; a team player 
  • A reliable, responsible attitude and a compassionate approach 
  • Commitment to the company’s mission and values 

Why Join Us? 

  • Full compensation/benefits package for employees working 30+ hours/week 
  • 401(k) with company match 
  • Paid time off, holiday pay, annual bonus plan 
  • Complex work adding value to the organization’s mission alongside a great team of coworkers 
  • Enjoy job security with nationwide career development and advancement opportunities 

EOE/AAE/ADA 
We have meaningful work for you – come join our team – Apply Today!

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